Mark an email as Not Spam If this email is in your spam folder, you can remove it from Spam and send a signal to Gmail that you want to receive that type of email from us in your inbox in the future. Open the Gmail website from your computer In the search box at the top, select the Down arrow In the From field, enter the sender email address At the bottom of the search window, click Create filter Select Never send it to Spam Click Create filter What happens if you find a message from us in your spam folder?

Filters can only be created and modified from the online web version of Gmail, so you’ll need to go to your computer to complete the following. Filters are the closest thing Gmail has to a “safe sender” or “whitelist”.

Gmail’s filters provide a lot of useful ways to manage your email and one of those ways is to set a rule to prevent email from a specific email address from going to your spam folder. When you’re finished, tap Save Create a filter rule to keep desired email out of spam - most reliable method Next to your email account, tap the Down arrow and then select the account that will receive the email messages you’re whitelisting. On your Android phone or tablet, open the Contacts app At the bottom right, tap Add Enter EHN and email address - Make sure you save the contact to the correct account. On your computer, go to At the top left corner, select Create contact Enter EHN, including my sender email address – Select Save in the bottom right corner On an Android smartphone/tablet (mobile app)

Here’s how to do it: On a computer (web site) If you’re using Gmail, here are instructions to follow to make sure emails from us always end up in your inbox: When you add our email address to your contacts, it tells Gmail you want to receive email from us.

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